Daily Productive Sharing 621 - How to Process Negative Feedback?
One helpful tip per day:)
Yiren Lu provides practical advice on how to receive negative feedback:
- Ask for specific examples and feedback.
- If multiple people have given me the same piece of negative feedback independent of each other, I’ll take it seriously.
- Put processes in place for improvement in the future and communicate that to the feedback giver.
- Separate out the feedback itself from the way it was delivered.
- Realize that people mean different things by different words.
- Scope the feedback and don’t rush to generalize it.
- Draw on prior experience to remember that negative feedback, while meaningful and important to take into account, is rarely the end of the world, or even a career or contract.
- Don’t procrastinate on addressing negative feedback.
- Vent! Go home and yell and complain to your therapist, partner, or someone else you trust.
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Yiren Lu 就如何接受负面反馈提供了实用建议。
- 要求反馈者提供具体的例子和反馈。
- 如果多人给我的类似的负面反馈,我会认真对待。
- 为今后的改进制定流程,并将其传达给反馈者。
- 将反馈本身与反馈方式分开。
- 人们用不同的语言表达不同的意思。
- 确定反馈的范围,不要急于将其概括化。
- 借鉴以往的经验,记住负面的反馈,这些反馈有意义,但很少是世界末日,甚至是职业的末日。
- 不要拖延处理负面反馈。
- 发泄! 回家向你的治疗师、伙伴或其他你信任的人抱怨。
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