Daily Productive Sharing 864 - Feedback
One helpful tip per day:)
Paul W. Homer analyzed the peculiar attitudes people have towards feedback:
- Much of the feedback received is negative, which ironically can be the most valuable. However, people often don't want to hear such feedback.
- Negative feedback can be vague; people may complain about what's bad but might not know what would be good.
- An issue isn't just simply good or bad; it often improves gradually, similar to a function fitting progressively better.
- The key is to collect all feedback, whether positive or negative, and correlate it with the features being developed.
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Paul W. Homer 分析了大家对于反馈的奇怪态度：
- 很多反馈都是负面的，恰好这些是最宝贵的反馈，但是人们并不愿意听这样的反馈；
- 负面的反馈可能很含糊，或者说人们只会抱怨什么是不好的，但是并不知道什么是好的；
- 其实一件事并不只是只有好坏两种对面，其实他们是逐渐变好的，就像一个函数逐渐拟合；
- 而你所要做的就是把这些反馈都搜集起来，无论正面还是负面，把它们和你开发的功能关联起来。
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